Refund Policy

REFUND POLICY Garden of Gold — Owned by Ryalis LLC

Effective Date: June 16, 2025

1. Overview

Garden of Gold, operated by Ryalis LLC, wants you to be happy with your purchase. Because our products are intangible digital goods delivered instantly to your Roblox account, our refund policy reflects the nature of digital transactions.

2. All Sales Are Final

All sales of Digital Goods are final. Once a Digital Good has been delivered to your Roblox account, we generally do not offer refunds. By completing a purchase, you acknowledge and agree to this policy.

3. Exceptions — When Refunds May Be Granted

We will consider a refund only in the following circumstances:

Non-Delivery: You paid successfully but did not receive your Digital Good within 48 hours Duplicate Charge: You were accidentally charged twice for the same item due to a technical error on our end Wrong Item Delivered: You received a Digital Good materially different from what was listed Technical Error: A verifiable error on our platform caused an incorrect or failed transaction

Refund requests must be submitted within 7 days of the original purchase date.

4. How to Request a Refund

Email us at ryderrgw2007@gmail.com with:

Your Roblox username The name of the Digital Good purchased Proof of purchase (order confirmation or transaction ID) A description of the issue

We will respond within 3–5 business days.

5. Refund Method

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear.

6. Chargebacks

If you initiate a chargeback without first contacting us, we reserve the right to permanently ban your account and contest the dispute. We encourage you to contact us first — we want to make it right.